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FAQs: Pricing of Business Process Outsourced Services

  • Can you give me a price range of your services? Say, cost of a typical employee per month?
    1. A typical entry level, fresh, excellent english candidate would cost you around USD 1,450 per month.

      We can quote for staff with specific skills once we have identified your requirements.
       
    2. You will find that our rates are higher than the rates you will get if you work with smaller companies, or less process-driven companies.

      This is because we provide significant services in terms of supervision, back up training and value addition monitoring and not just warm bodies.
    1. You don't need to worry about the impact of staff attrition since we will train the replacement on our end.
  • What are the typical savings for your clients?

    We target to provide our clients with savings of between 40-60% of their existing costs.

  • What's included in the FREE plan?
    1. 4 free consultation meetings to understand your business and identify processes suitable for outsourcing and costing for these
    2. Identify the staff who will work with you on your processes
    3. Training the staff 
    4. Monitoring and supervision to ensure quality standards are committed to you.
  • Are there any hidden fees or costs?

    We charge a one time setup charge of USD 1,450 per employee.

    There are no hidden costs.

  • How is your pricing determined?

    This is based on the requirements of your business processes.

    For eg, legal compliance may require legal knowledge. 

    Accounting, requires accounting qualifications and so on.

  • Do you have any discounts for nonprofits?

    We can consider this as a special case. Write to us here.

  • Do you have agency, team, or high-volume pricing?

    No. We are focussed exclusively on Small Enterprises with 20-200 employees.

  • Is this a subscription service?

    This is a monthly billable service.

    There will be a signed contract which stipulates work and billing.

  • How do I cancel my subscription?

    Our contract terms provide for cancellation with one month notice in the first six months, and three months' notice thereafter.

  • How do I switch plans, downgrade or upgrade my service with you?

    All our terms are customised for each client. Any mutually agreed changes will go through a revision of the terms of the contract.